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TOPIC Insights

Retail Consumer

4 cases on this topic
Perspective Retail & Consumer
The Sustainability Squeeze: The AI is deployed. The objective isn’t.
The AI your supermarket deploys to cut costs and the AI that could halve its carbon footprint are the same system. E.Leclerc ranked last of 27 European chains. Carrefour 12th. No French retailer in the top 10. The gap is not technological. It is a configuration decision that has not been made.
Perspective Consumer Goods & Product Strategy
The Longevity Premium: Designed to Last. Priced to Win.
Durable products cost more to make and generate fewer repeat purchases. The business model built on volume actively incentivises planned obsolescence. The company that designs for longevity is not making a sustainability choice. It is disrupting its own revenue model — deliberately.
Practice Retail & Consumer Behaviour
Responsible buying is not a premium choice.
80% of French consumers say they want to consume differently. 61% say it costs too much. This is not a conscience problem. It is a design problem.